Cap Berkshire

* * * * *BCAC JOB OPPORTUNITIES* * * * *

TITLE:                       Temporary HEARTWAP Office Assistant (October through February)

PROGRAM:             Weatherization

WORKSITE:            1531 East St., Pittsfield, MA

SUPERVISOR:         HEARTWAP Coordinator

HOURS:                     Part Time – Monday through Friday, 9 – 12

CLASSIFICATION: Non-Exempt, $12 - $15 per Hour



Assist in the daily activities of the heating system service programs including HEARTWAP and related utility funded programs.  This position addresses the heating equipment needs of eligible households by working with BCAC clients, heating, plumbing and other contractors, as well as the HEARTWAP Coordinator.


  • Retrieve voicemails, return phone calls and answer incoming HEARTWAP phone calls
  • Prioritize client needs based on emergency status
  • Verify client income eligibility for HEARTWAP assistance
  • Prepare work orders to contractors
  • Prepare client files
  • Other duties as assigned by HEARTWAP Coordinator


  • Must work well under pressure, manage difficult situations, respond promptly to customer needs and maintain a high level of confidentiality
  • Associates degree with minimum 2 years office experience or high school – GED diploma with a minimum 5 years office experience
  • Computer experience with Microsoft Office and internet use
  • Excellent English communication skills, written and verbal – bilingual a plus
  • Pass CORI check
  • Working knowledge of heating systems a plus

BCAC is an Equal Opportunity Employer - For job application click here -  Apply Now


    How To Apply:

Please mail resumes or job application; stating position you are applying for to:

H.R. Director @ BCAC
1531 East Street
Pittsfield, Ma. 01201


Email :

Direct Inquiries – Gail Winters

Phone: 413-445-4503
Fax : 413-447-7781